Returns Policy
Damaged or incorrect order? We'll make it right.
Returns are to be communicated to hello@everkindpeps.com within 2 days of receiving products. We will replace any damaged or correct any incorrect orders with provided evidence.
Within 2 Days
Returns must be communicated within 2 days of receiving your products.
Email Us
Send your request to hello@everkindpeps.com with your order number.
Provide Evidence
Include clear photos or video of the damaged or incorrect items.
Resolution
We will replace any damaged or correct any incorrect orders with provided evidence.
Important
Please note.
Requests received after 2 days of receipt cannot be processed. Because of the sensitive nature of research materials, opened vials cannot be returned or refunded outside of a verified damage or fulfillment issue.
Questions? Contact us at hello@everkindpeps.com.